Resolved -
This incident has been resolved and steps have been taken to prevent this from reoccuring.
Jan 29, 22:51 EST
Monitoring -
We've been monitoring the system while testing the fix and have verified that there is no risk of outage.
Jan 29, 22:50 EST
Update -
The fix has been validated and we're working on releasing the fix.
Jan 29, 22:38 EST
Identified -
The issue has been identified and we're testing a fix, based on the cause the system is stable and not at risk of further outages.
Jan 29, 22:13 EST
Update -
The issue has been mitigated, investigation is continuing.
Jan 29, 21:24 EST
Investigating -
Currently the Generative AI features of GraphAI are failing so questionnaires are being completed without any generative answers.
Jan 29, 20:31 EST