Resolved -
This incident has been resolved.
Oct 14, 16:36 EDT
Monitoring -
A fix has been implemented and we are monitoring the results. (The last status update at 13:40 EDT was in error. The fix was already deployed at that time).
Oct 14, 15:02 EDT
Identified -
The cause has been identified and a fix is being worked on.
Oct 14, 13:40 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 14, 13:34 EDT
Investigating -
Some customers are seeing elevated latency on some requests to TrustCloud. Additionally, a small number of Security Questionnaires may see elevated processing times. We are currently investigating the issue.
Oct 14, 09:53 EDT